FREQUENTLY ASKED QUESTIONS
What types of courses can be found in ELINQUA?
In ELINQUA you will find different types of online Spanish and English courses: GENERAL SPANISH/ENGLISH LESSONS; SPANISH/ENGLISH FOR SPECIFIC PURPOSES (business, tourism, job interviews, religion, travelling…); EXAM PREPARATION COURSES; CONVERSATION LESSONS; and FULLY CUSTOMIZED LESSONS (customized lessons to your exact needs ). All our Skype courses are available one-on-one. You can also create a small group with friends or colleagues (upto 4 students per group). The lessons can be purchased individually or in packages of 5 or 10 lessons. There is also the convenient option to subscribe monthly. The price and registration process is the same for all the different type of courses. We also offer private and semi-private (up to 4 people) Skype Spanish and English lessons for companies. If you are interested in quality Spanish or English lessons for your company, you can contact us at email@example.com
What are General Spanish or English like?
These courses consist of one-on-one Skype Spanish lessons, and are offered for all levels (from absolute beginner to advanced…). The content of these online Spanish courses has been developed according to the Instituto Cervantes’ official syllabus. These lessons will be adjusted to the student’s pace and needs, having the Instituto Cervantes syllabus as their framework of reference.
What are DELE Preparation Courses?
Our DELE Preparation Courses are specially designed to help you pass these Intituto Cervante's official exams. They consist of private Skype Spanish lessons where you will work on every part of the exam with a qualified native Spanish teacher. We offer courses for all the existing official DELE levels: A1, A2, B1, B2, C1 and C2.
How can I book my first lesson?
To sign up for our online Spanish or English courses you just need to follow these steps: 1 – Fill in the registration form with your basic information. 2 – Receive an email from us (firstname.lastname@example.org). We will assess your language level and arrange your first lesson. 3 – Once your class is confirmed, you can buy the package of your choice in a secure and comfortable way with PayPal or credit card.
Can I try your Skype Spanish or English lessons before signing up?
If you want to try our online Spanish or English classes and see how Elinqua works, you can buy a single lesson with a 50% discount. Also, if you want to discuss your needs and goals before booking your first lesson, please contact us (https://elinqua.com/contact-us/) for a free consultation. One of our courses coordinators will shortly get in touch with you.
Are there any technical requirements needed to have Skype Spanish lessons with ELINQUA?
In order to enjoy our online Spanish courses you just need to be able to make a videocall on Skype, for what you will need:
- a broadband internet connection
- a headset, microphone and webcam
- the Skype application on the device of your choice
How do ELINQUA's online Spanish or English courses work?
An online lesson is pretty much like a regular lesson, with the advantage that you will save time and, even better, you will take advantage of all the resources available on the Internet. Taking one-on-one videocalling lessons with qualified native Spanish teachers is a very efficient way to learn Spanish. To enjoy our Skype Spanish lessons you just need to:
- Have all your materials ready before your class. Your teacher will email them to you before every lesson.
- Get your headset ready and login to your Skype account.
- Wait for your teacher to call you at the set time for your class. He/she will give you all the necessary indications for a fluent class. Pay attention to the Skype chat box during the class. Your teacher will use it to explain some of the contents and to help you with any doubts and spelling.
- After your class you might receive a summary of the most important things you learnt in class, along with some explanations and/or exercises.
What do I need to do before my class?
Students should make sure that all equipment and connection are up to standard. We recommend that you use a set of headphones in order to avoid any distracting background noises. We also recommend that you are up to date with all the needed software, including Skype.
What happens in case of technical problems during the class?
If at any time there are technical problems beyond the control of the student (e.g.: power outage) the class will recovered at a later time, which will be agreed between the student and the teacher.
What is ELINQUA's cancellation policy?
If you need to cancel a lesson, please send us an email to email@example.com with a minimum of 24-hour notice prior to your class. Classes that are cancelled with less than 24-hour notice shall be charged for and therefore you will not be refunded.
What happens if I cannot continue with the online Spanish or English course?
According to our purchasing policy, if for any reason you decide to terminate your lessons with ELINQUA, you need to email firstname.lastname@example.org at least 48 hours prior to your next class. Only then will 80% of the remaining classes be refunded.
Are the materials for my online Spanish or English lessons included in the price?
The materials for the courses are included in the price. These materials are customized for every student and will be provided by your teacher.
What is the CEFR?
The CEFR (or Common European Framework of Reference for the teaching and learning of languages) is an international guideline used to measure achievements of learners of foreign languages in any language of the world. Since 1991 it has been used as a system to measure management of languages as different skills and according to a number of criteria (grammar, phonetics, etc.). Our online Spanish courses have been developed in accordance with the guidelines established by the Instituto Cervantes for each level of the CEFR (A1, A2, B1, B2, C1, C2). That is, the objectives, content and learning skills of each stage are based on the standards set by this framework. These levels are also used to set the contents of the DELE tests at different levels.
What is the Instituto Cervantes?
Instituto Cervantes is an official institution created in Spain in 1991. Its function is to promote the Spanish language and culture internationally. Throughout these years it has achieved great recognition worldwide, being the best known and respected institution in teaching Spanish as a foreign language
What does “DELE” mean?
The initials DELE refer to Diploma de Español como Lengua Extranjera, which means Diploma of Spanish as a Foreign Language. This diploma proves the management of the Spanish language at different levels: A1, A2, B1, B2, C1 and C2. It is issued by the Instituto Cervantes, the most important institution recognized worldwide in the promotion of the Spanish language and Hispanic culture. The DELE is an official diploma, recognized worldwide and life-time validity. DELE exams are held three times a year in more than 100 different countries (usually in November, May and August). For more information, please go to the website of the Instituto Cervantes.
I can't find what I am looking for...
If you can't find the answer to your query in the FAQ section, please send us an email to email@example.com and we will get back to you as soon as possible.